One resort bookings software to manage all your operations
- Front desk
- Simplify payments
- Optimize dining
- Enhance retail
- Boost loyalty
- Empower staff
- Gain insights
Front desk
Easily manage room bookings, reservations, and services in one software system. LS Central gives you real-time visibility into guest arrivals, facility availability, and service requests—ensuring smooth operations across all departments.
- View real-time availability for all locations and services—spa appointments, dining, rentals, conference rooms, and more—on a single platform.
- Manage reservations effortlessly from any channel—on-site, online, or third-party platforms—with a centralized view of daily arrivals and guest schedules.
- Automatically assign rooms, equipment, and staff for each booking to reduce errors and enhance efficiency.
- Adjust room rates dynamically based on demand, track performance, and manage discounts and allotments.
- Sync housekeeping with the front desk—room status updates instantly reflect in the system, ensuring smooth check-ins.
- Handle cancellations, modifications, and special guest requests easily, ensuring a seamless experience.
Simplify payments
Simplify the payment experience for guests while improving operational efficiency. With LS Central, guests can prepay, split bills, or charge purchases directly to their account—making checkouts smooth and hassle-free.
- Allow guests to pre-pay for reservations, seamlessly applying deposits to final bills for a faster checkout.
- Split payments easily for group bookings—whether for activities, dining, or accommodations—ensuring a smooth experience for everyone.
- Offer exclusive discounts for corporate and group bookings, plus personalized perks for individual guests.
- Speed up transactions with RFID-powered payments—guests can charge purchases to their account and settle everything at checkout.
Optimize dining
Effortlessly manage restaurant operations with the same system you use for your hotel. From table management to guest preferences and stock control, LS Central helps you deliver a seamless dining experience.
- Manage restaurants, bars, and cafés within the same platform as your hotel operations. Track ingredients in real time to ensure stock availability.
- Link restaurant bookings to guest reservations for a seamless dining experience. Capture dietary preferences and special occasions to tailor service.
- Optimize seating and table arrangements based on time of day. Track service status to improve efficiency and reduce wait times.
Enhance retail
Ensure that your hotel has enough employees to staff the front desk, housekeeping, restaurants, and other services based on each season. Easily make last-minute changes to schedules and plan around vacation days and sick leave so you’re always prepared to meet demand.
- Get real-time oversight over your employees and assign staff based on availability. Set up to the minute information on which staff members are free and which are booked to make effective use of your resources by filling empty slots and avoiding double-bookings.
- Easily track appointments and hours worked by staff members who work on commission. This will help you simplify your accounting at the end of the month because the software calculates their compensation so you can pay them correctly and on time.
- Clearly share and communicate schedules, not just with your employees who are on payroll, but with freelancers and other external professions such as instructors, catering services, entertainers, and make the most use of their time.
Boost loyalty
Drive repeat visits and deeper engagement with personalized experiences and exclusive perks. LS Central helps you track guest preferences, reward loyalty, and create tailored offers.
- Offer flexible check-in and check-out options—self-service kiosks, mobile apps, or personalized front-desk service.
- Allow guests to book rooms, spa treatments, and dining through your website, third-party engines, or in person.
- Design a tiered loyalty program with exclusive perks—room discounts, dining vouchers, or personalized rewards.
- Recognize returning guests across properties, ensuring their preferences are remembered for a tailored experience.
- Use guest data to create targeted offers for families, couples, or corporate travelers.
- Track guest trends and behavior, enabling personalized communication and recommendations.
Empower staff
Make staffing seamless with LS Central. Manage schedules, track employee performance, and ensure your team operates efficiently across all departments.
- Train employees once—then move them seamlessly across departments without requiring multiple systems.
- Get real-time visibility into staff availability to efficiently assign tasks and fill shifts.
- Automate shift scheduling to optimize staffing levels based on demand.
- Track hours and commissions for service-based employees, ensuring accurate payroll calculations.
- Provide staff with mobile access to updates, bookings, and service requests to improve efficiency.
Gain insights
Make data-driven decisions with real-time reporting and analytics. LS Central gives you a clear overview of your performance, helping you optimize operations and maximize profitability.
- Track your most profitable services—rooms, dining, spa treatments, and more—while responding quickly to overbookings or supplier issues.
- Monitor KPIs in real-time with Analytics for LS Central that offers an intuitive, graphical dashboard, instantly identifying budget gaps and operational inefficiencies.
- Access all business data in one platform, powered by Microsoft Dynamics 365 Business Central or your preferred ERP via CentralConnect, ensuring secure, real-time reporting for your entire team.
- Generate automated reports to help management make informed decisions quickly.
- Forecast demand with historical data analysis, ensuring optimal resource allocation.
