Boots Apotek in Norway, which also operates under the name Alliance Healthcare Norge Apotekdrift AS, has signed a new agreement with LS Retail which will guarantee continuous 3rd level support services in Boots pharmacies.
Earlier this summer, Boots successfully went live with LS Central for pharmacies, the comprehensive pharmacy management software from LS Retail. The company uses most of the functionality offered by LS Central, including dispensing management, customer loyalty, omni-channel sales, and retail and point of sale functionality.
Under this new agreement, Boots Apotek will benefit from continuous support from LS Retail specialists, tailored specifically to its business needs. This service will be delivered through LS Retail’s new MaxAttention initiative, which focuses on providing 2nd and 3rd level technical support to LS Retail customers.
“Boots has shown a strong commitment to optimizing their operations using LS Retail technology, and we are thrilled to strengthen this successful partnership. Our team is dedicated to providing the expert support needed to ensure that our solutions help Boots achieve their business goals,” says Kristjan Johannsson, General Manager at LS Retail.
“We are pleased to continue our ongoing relationship with LS Retail. We share a common understanding in the significant role pharmacists play in enhancing patient outcomes and look forward to implementing LS Central to best support our customers,” says Kathrine Mehlin, MD of Boots Norway.
Boots Apotek plans to roll out the LS Central for pharmacies solution in close to 180 stores by the end of the year.
