Headquartered in California, Skechers is a popular global brand which offers a wide range of footwear. Skechers is present in more than 170 countries, with retail and online stores in North America, South America, Europe and Asia.
Skechers Vietnam Trading Limited is a joint venture with Skechers USA, Inc since 2019. Skechers is now available in more than 30 concept stores across Vietnam. They sell products through major distributors following a consignment model and via online shopping platforms.
Solution
The Skechers Group was already using LS Retail software solutions in its business operation with high levels of satisfaction. Therefore, when the time came to expand the business in Vietnam, LS Central was selected as a trusted system from the start. LS Central extends Microsoft Dynamics 365 Business Central and fully supports Skechers’ wholesale, retail and consignment sales model with minimum customization, making implementation quicker and easier. Local LS Retail partner NaviWorld Vietnam took care of the implementation and made Skechers fully operational within just 4 months of implementation, despite a few challenges.
Skechers faced a number of early roadblocks when entering the market in Vietnam, first by not having the local business license for the retail sector. Skechers and technology partner NaviWorld Vietnam also dealt with numerous changes in the project personnel, which led to issues in data consistency and accuracy. To avoid errors, it was required to automate all processes such as import, export, stock transfer between warehouses, data integration with local inventory management software, and inherit real data for account receivable management. Implementing a unified system solved all challenges.
Benefits
With the advantage of a unified platform, Skechers can now easily update information and keep tight control over inventory. When it comes to sales at POS, the company can now automatically issue an integrated e-invoice for each bill and send it to customers, with the guarantee that it meets the requirements of Vietnamese legal compliance.
Skechers get extended benefits from using LS Central. The company now can:
- Manage all data from all departments in one place
- Update data in real time to make informed decisions
- Optimize orders and prevent lost sales
- Analyze customer behavior, sales, trends, to develop a winning business strategy
- Save on investment costs for other systems
- Reduce employee training cost and time
- Save person-hours by eliminating manual processes
