Alee Mart offers a wide variety of groceries, fresh produce, meats, and other household items. Since its launch, Alee Mart has quickly gained a reputation for excellence and become a trusted destination for consumers on the market.
Solution
To effectively manage its new supermarket chain and support future growth, AV Connect chose LS Retail’s unified retail management software, LS Central, built on Microsoft Dynamics 365 Business Central ERP. Known for its comprehensive POS and ERP functionalities, LS Central was selected to ensure both adaptability and efficiency from the start. To focus on core business operations from the outset, the company opted to run LS Central as a Software as a Service (SaaS) solution, hosted in the Microsoft cloud. "We are very satisfied with LS Central, it has almost everything we need, from POS to back office and head office, with no need for extensive customization," says Mr. Danh Nguyen, IT Manager at Alee Mart. “We had specific ideas about our needs and were able to refine them by learning from industry best practices.”
AV Connect partnered with Balas Technologies, a local LS Retail expert renowned for their extensive consulting experience and technical knowledge, to implement LS Central for Alee Mart. “Our IT partner’s strong experience in retail was invaluable; they provided advice and a ready-to-use service package that met Vietnamese market requirements,” says Nguyen. “This ensured a smooth and efficient project implementation, which was completed in just four months.”
Benefits
Implementing LS Central brought several benefits to Alee Mart, including:
- Comprehensive retail functionalities: LS Central covers all aspects of supermarket operations, from the point of sale to the back office, greatly enhancing store efficiency.
- Centralized pricing and promotions: LS Central allows for the centralized management of prices and promotional offers, enabling quick and consistent updates across all stores.
- Enhanced customer service: The streamlined processes within LS Central improve the speed and efficiency of customer service, leading to faster transactions and quicker response times for a better shopping experience.
- Complete control over business: LS Central offers real-time visibility and centralized inventory management, enabling better oversight and decision-making.
- Lower IT costs: As a cloud-based solution, LS Central reduces the need for extensive IT infrastructure and staff, cutting overhead costs. It also reduces the need for additional security systems and application licenses by providing automatic updates, ensuring all users are consistently protected with the latest security patches and features.
The capabilities of LS Central, combined with the expertise of Balas Technologies, have established a strong foundation for AV Connect's operational excellence and future expansion in the Vietnamese market.
