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About LS Retail, an Aptos Company

We are world-leading providers of end-to-end software for businesses of all sizes.

110,000

Businesses

156

Countries

30

Years of Service

288

Partners
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A robust ecosystem of business solutions

We specialize in software solutions for the retail, hospitality, pharmacy, F&B, and forecourt industries.

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Our background

Built on solid foundations

We have been developing business software for 30 years. Since 2021, LS Retail is part of the Aptos group of companies, where we operate as an independent unit. Aptos, and LS Retail, are owned by the Merchant Banking division of Goldman Sachs, one of the largest managers of private capital globally.

Our software solutions are built on the highly reliable and powerful Microsoft Dynamics 365 ERPs.

Our mission

Empower businesses with reliable retail, pharmacy and hospitality technology, so they stay ahead of the competition.

Our vision

To be the preferred provider of innovative solutions for retail and hospitality, leveraging our passion to transform customer experiences.

Our values

These core principles shape our culture and influence our decisions and behavior every day:

Integrity

We conduct business and treat colleagues with honesty and transparency.

Innovation

We value creativity and encourage new ideas and better problem-solving.

Empowerment

We empower our employees to take ownership, grow and excel in their roles.

Customer focus

We prioritize meeting customer needs and enable them to grow their businesses.

Partners

We have the leading retail and hospitality community that we take active steps to strengthen.

Teamwork

We value and encourage collaboration across teams and regions, and with partners and customers.

Professionalism

We provide high-quality products and services in a professional and respectful manner.

Accountability

We are responsible for our actions.

Fun

We encourage a positive work environment and enjoyable workplace.

Diversity and inclusion

We believe in the unique strength of every individual to reach their full potential.

Environmental care

We promote sustainability and minimize environmental impact.
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A global company

Headquartered in Iceland. We have offices in the US, Portugal, UAE, Singapore and Malaysia.

300

Employees

30

Nationalities

90

with degrees

36

female
General Manager
  • General Manager
  • Management
  • Board of Directors
Kristjan-Johannsson

Kristjan Johannsson

General Manager
Kristjan has more than 20 years of experience in leadership of IT companies. Before he started at LS Retail in 2016 he managed large enterprise accounts in retail for three years in Norway, when he was working for SAP in the Nordics. Before that he worked as Managing Director of Itelligence Norway, which is a part of the largest SAP partner company in Europe. He has also worked as Managing Director of Applicon for over 10 years. Applicon is a Nordic SAP and Microsoft partner. Kristjan holds a Bachelor and Master's degree in Business Administration from Aarhus School of Business, Denmark, with a focus on international business.
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Dadi Karason

CHIEF TECHNOLOGY OFFICER
Dadi joined LS Retail as a developer in 1998. He took on the role of Product Development Manager in 2001 and was appointed Director of Development in 2007. He has served as Chief Technology Officer since 2014. Dadi holds a Cand. Science degree in Industrial and Mechanical Engineering, a B.Sc. in Computer Science and studied for an M.Sc. in Financial Engineering at the University of Iceland.
Hlynur-Elisson

Hlynur Elisson

CHIEF FINANCIAL OFFICER
Hlynur joined LS Retail in January 2019. He has 25 years of experience in finance. Prior to joining LS Retail he directed the finance operations at Icelandair for 14 years. Before that, he was the finance director for Air Iceland (Flugfelag Islands) and held a managerial position at IKEA. Hlynur holds a B.S. degree in Business Administration from Rockford University.
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Johann Thorlaksson

Chief Consulting Officer

Johann is an experienced IT professional with background in programming, consulting, and management. He has worked in the IT industry since the year 2000 and took his first management position in 2006, at Advania in Iceland. Johann joined LS Retail in 2016 as the Regional Director for the European consulting division, after 6 years in Sweden where he worked for Visma Consulting. Currently, Johann manages professional services at LS Retail, utilizing his extensive experience with global partners and customers. He holds a Bachelor's in Computer Science from the University of Iceland and a Master's in Management from Stockholm University.

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Bergthora H. Olafsdottir

CHIEF HUMAN RESOURCE OFFICER
Prior to joining LS Retail, Bergthora was Head of Human Resources at Novomatic Lottery Solutions. She has also worked in various managerial positions at Siminn (Telecom) and Samskip (Transport and logistics). Bergthora holds an M.Sc. degree in Human Resource Management form Stirling University, a B.Sc. in International Marketing and a B.Sc. in Industrial Engineering from Reykjavik University.
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Giada Pezzini

VICE PRESIDENT MARKETING
Giada joined LS Retail in 2015.  She initially worked as a content writer before taking on a management role within the Marketing department. Giada holds an MSc degree in Environment and Natural Resources from the University of Iceland, an MA degree in Media, Culture, and Society from the University of Essex, and a BA degree in Communication and Media Studies from the University of Bologna.
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Qiping Sun

REGIONAL VICE PRESIDENT – APAC
Qiping has been with LS Retail since October 2007. From the start, he was heavily involved in building the LS Retail business in the Asia Pacific region. Qiping has over 20 years of experience in retail IT. He acquired strong industry knowledge through various roles, ranging from software development to product management, to partner & channel management, throughout his career with LS Retail, K3 Business Technology Group and Toshiba TEC in the UK and Singapore.
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Carsten Wulff

VICE PRESIDENT – EUROPE

Carsten joined LS Retail in 1998, bringing extensive business development experience since 1994. He has been pivotal in crafting partner strategies and solutions, initially for Navision, the precursor to Microsoft Dynamics 365, and later for LS Retail. Prior to Navision, Carsten spent six years at IBM. Throughout his career, Carsten has consistently demonstrated a commitment to advancing business technologies and fostering growth. His deep expertise in enterprise resource planning and partner development has made him a valuable asset to LS Retail and the industry at large.

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Waddah Laham

REGIONAL VICE PRESIDENT – MEA & INDIA
Waddah joined LS Retail in January 2014 after having managed the distributor relation in the MEA region since 2006. His primary focus has always been customer satisfaction, quality results and growth. Waddah is now the Vice President overseeing LS Retail’s expansion and profitability in the region and is also supervising the development of LS Academy, our training platform. In addition, he has been successfully working with Microsoft Business Solutions and as a Channel and Account Manager since 2000.
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Jeff Miller

VICE PRESIDENT – AMERICAS
Jeff Miller brings extensive experience in retail and retail tech to LS Retail. He recently consulted for Full Turn Custom Apparel and Stoney Clover Lane, and previously served as VP at Lids Sports Group, overseeing 1200+ stores globally. Jeff also held leadership roles at Barnes & Noble Education, managing 700+ collegiate stores, and worked in retail tech at Arrow Electronics, SupplyScience, and BASS, Inc.
Gunnar-Ingimundarson

Gunnar Ingimundarson

Senior Strategic Advisor
Gunnar has over 35 years of experience working in various IT companies in ERP implementation and development projects. He has worked as Sales Director Dynamics (NAV, AX, CRM, SharePoint, BI) for Advania Iceland. Before that he was the CEO of Hugur hf. He holds a Cand. Oecon degree in Business and Economics from the University of Iceland.
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Pete Sinisgalli

BOARD MEMBER
Pete became CEO of Aptos in November 2020, bringing decades of leadership experience in enterprise software. He previously served as Chairman of LLamasoft and CEO of Eze Software, leading innovative solutions in supply chain and financial services. Pete also held executive roles at Manhattan Associates, CheckFree, NewRoads, and Dun & Bradstreet. 
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Amy Krawczyk

BOARD MEMBER
With over 15 years of experience in the software industry, Amy Krawczyk has been a key member of the finance organization at Aptos since 2006. Her experience includes FP&A, leading multiple ERP implementations, due diligence and acquisition planning, the successful integration of six acquisitions and supporting the organization through reporting and operational efficiencies.
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Awards

We strive to be an exemplary workplace and one of the top independent software vendors (ISV) for Microsoft Dynamics. Here are few of our accomplishments:

Microsoft Dynamics ISV
of the Year

Since 2008

Microsoft Dynamics Inner Circle

2011-2021

Great Place to Work – Portugal

2022-2023

Company of the Year in Iceland – VR Fyrirtæki Ársins

2019-2022, 2024

Work with LS Retail

We are always on the lookout for bright, resourceful, and talented people to join our global team

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