Unified, modular POS and business management software solutions

With the LS Retail software solution, all locations are connected to headquarters, and sales data from the POS stations immediately reflects in the ERP system, where it is available for financial calculations and reporting. This gives management visibility on what’s happening in each store. One-time data entry has also eliminated discrepancies between various business systems and largely removed human error.

As we deploy the unique mobile customer services and loyalty apps, LS Retail’s customer relationship management system will guide us in our understanding of how to serve people better. Thus, LS Retail and Navisiontech will provide us the tools to aid us in making Freshfields Farm the ultimate retail destination for the finest-quality and freshest meats and produce in the Southeast.

Trying to get new functionality to work with our existing system was a frustrating, expensive experience. We needed fast, accurate information throughout the business, and we needed more control—from the shop floor to the warehouse—to help us save money and improve our customer service.

I don’t think I’ve ever had a question from anybody in the organization where I wasn’t able to find the data and give them something meaningful from which they could make a good business decision. In my mind, that’s the most you could ever ask for in a system.

LS Central looks very different from our old system, but it’s so intuitive that we hardly needed to do any training.

Switching to the LS Retail software solution has been to our business what the printing press was for newspapers. Clarity of purpose, visibility on high-priority action items and focus direction moving forward.

When we took the decision in 2007, our turnover was 100 million SEK, but today it's around four times that amount, yet we've hardly had to increase manpower or costs in administration. All things considered we could never have had this growth without the software solutions we have today.

The team at Nikin is very pleased with the progress of the project so far and looks forward to continuing to implement LS Retail technologies that will enable our smooth order processing and all the comforts of a unified e-commerce.  

The obvious first place to look for a solution was with a broader Microsoft Dynamics platform. We also wanted to find a partner who could provide the broadest footprint – including head office, warehouse, websites and in-store systems.

Different teams from various organizations worked together in order to have a simultaneous go-live across all the 38 stores and 16 locations in India.